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Reputation
Reviews around the web
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18 reviews · checked Aug 2026
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I had a frustrating experience with CAN Capital. I did not submit a formal loan application, but I provided all requested documents so they could review my business and give an indication of potential rates and terms. Based on my strong credit profile (800+), I expected a transparent and professional process. Instead, the rates presented were extremely high, and when I asked for clarification on how those terms were determined, I was told they use an “internal scoring system” without any meaningful explanation. Communication was inefficient. It took significant time to get clear answers, and after speaking with a representative, I was told someone would follow up—but I did not receive a clear or timely response. Overall, the process lacked transparency and professionalism. Based on this experience, I would recommend that business owners explore other lenders who are more straightforward about their pricing and respectful of your time. Try Acentium Capital
DO NOT take a loan from these predatory lenders. Not only are their rates crazy ridiculous they will refuse to remove any UCC filings long after the loan expires. They will continue to extend the filings even though they have no legal right to do so. In essence you will be harassed by future cold calls/texts by lenders forever should you decided to take a loan with these people.
Got a letter saying they denied my loan request, but I never even applied for a loan through them lol. What a joke lol.
We've been working with Can Capital for about a year now. Helen Dicola has been absolutely wonderful to work with! She has gone above and beyond to help us out from day 1 of the process. She communicates in terms we understand and is fiercely loyal to her clients. She fights for the best payment terms and helpful resources for her clients. We couldn't recommend her highly enough!
For many years, I did business with AMI, which was acquired by CAN Capital several years ago. I continued doing business with CAN until November, 2016, when they approved, then at the last minute, failed to renew my funding. The reason I was given is "we're no longer funding businesses of your type." I suspected they were having financial problems which, in fact, turned out to be the case, according to the "Wall Street Journal." Indeed, other merchant lending companies disclosed that my industry is among their biggest customers. So, aside from being intentionally misinformed by the folks at Can Capital, I was highly inconvenienced. CAN Capital loaned me quite a bit of money over the years and made a hefty return on their investment. They lost an excellent, faithful customer when they failed to shoot straight with me. Moreover, they still appear to be on an uneven footing, as I received my latest statement from CAN in the mail today, detailing transactions from February, 2016. I'd look elsewhere if I needed to borrow money. **EDIT 6/7/2017** I contacted CAN Capital Friday, June 3 to verify that a percentage of my receivables would cease being withheld immediately following remittance of the final balance. The customer service agent explained that any overage beyond the balance owed would be transferred back into my account immediately. That makes sense because a set percentage is automatically deducted from my daily receivables. My merchant advance was remitted in full as of Friday, along with a hefty surplus. Not only has that amount NOT yet been returned, the same percentage has been withheld from my past two batches. How convenient that CAN Capital's portal for merchants to monitor account activity has been non-operational for most of 2017 and utterly unavailable for over a month. Couple this with CAN's failure to mail CURRENT, ACCURATE monthly statements and the situation reeks of malfeasance. This is bad business, plain and simple; unprofessional and unacceptable.
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