Fundbox

Jay Smotherman (Jaysmo13)

★3 months ago

Would not recommend. Had an issue over Easter weekend where money couldn't be deposited in the bank, called in that Friday to let them know it would be Monday and the payment would be made. Was told a note was made in the file, and everything would be good. But instead, my account got locked out, credit line decreased from 20k to 2500, and when I called in I was told it was a periodic review by the "system" and there was nothing they could do. Would not recommend doing business with Fundbox. The idea of what they're supposed to do is great, but their communication, honesty and business practices are all questionable.

TOMAS R ALOISIO (Managing Member)

★★★★★3 months ago

I have been with FUNDBOX since its inception days before the big banks took over that said it was bumpy in the transition and now is a fine tuned business machine financial product. FUNDBOX has such utility for small and even micro business fundamnetal building needs. The people they have like TK as customer service providers to support you all the way thru banking connectivity issues you will face in this ever evolving digital market place. The ease of payment use and borrowing options is just so easy.

Matt Coleman

★★★★★6 months ago

Here is a true and honest review, I have limited to as an llc and I have just barely anything on my credit. I applied with Fundbox not know if I would even be approved and I woke up the next morning and got an email that said I was approved, so I was excited. I went into the program noticed the only payment option is weekly payment options for 24 weeks but still a very useful optional advance especially in times of needs. So anyways nothing but good so far from them I’ll come back in a few months and give and update if anything changes.

Dwayne Hubbard

★5 months ago

I rarely leave negative reviews, but my experience with Fundbox has been extremely frustrating and exhausting. Fundbox claims that funds were deposited into my business bank account, but the money was never received. I bank with a national institution and have personally spoken with my banker, branch manager, and even corporate representatives to confirm that nothing was overlooked. The deposit never arrived. I provided Fundbox with multiple bank statements clearly showing the funds were never received, yet they continue to insist their system shows the money was sent. Despite never receiving the funds, I am now being charged for them. I went back to my bank and obtained an official letter confirming the deposit was never received, along with additional statements, and submitted everything to Fundbox. Still, nothing has been resolved. For the past 7 days, I have called daily. Each time, I’m told the same thing — that the issue is “being investigated” and I will receive an update within 24–48 hours. No updates. No emails. No resolution. Customer service feels like a complete black hole. Getting a responsive, knowledgeable human who can actually help has been nearly impossible. The support feels scripted, automated, and unhelpful, leaving me scrambling to fix an issue that is affecting my business. At this point, the lack of accountability, communication, and urgency is unacceptable. Based on my experience, I would not recommend Fundbox to other business owners — especially if you value transparency, reliability, and responsive customer service.

Sommer Oslund

★7 months ago

DO NOT DO BUSINESS WITH FUNDBOX, THEY ARE A PREDATORY LENDER.....my former boss fraudulently associated my identity as a co-signer to a line of credit with Fundbox and they refuse to remove this from my credit report not only do they refuse they purposely add it back after I get it removed based on Experian's fraud process. I have jumped through every hoop Fundbox asked. I supplied them with written documentation from an attorney that I was a victim of my former boss's fraud as well as the offer to speak the FBI whom investigated my former boss. I made an FTC report and still they refuse to remove my association to this fraudulent line of credit my boss opened. They are 100% violating my rights under the Fair Credit Reporting Act. This review would be zero starts if it was an option, most importantly I wanted to warn others!