How should lender guideline PDFs be versioned and displayed?
Lenders may upload a one-pager or underwriting guide that changes over time. What metadata and safeguards make the document useful to ISOs?
10 replies
Display the document title, lender, product scope, upload date, effective date when provided, and whether the lender verified it.
Extracted fields should link back to the exact page or section so users can inspect the evidence.
The current file should be prominent, but prior files should remain in a clearly superseded archive.
What happens if a new PDF conflicts with structured criteria already on the profile?
Open a review diff and keep the current published fields until the conflict is resolved, unless the lender explicitly withdraws them.
Users need a visible warning during review so they do not assume conflicting information agrees.
A concise change summary would save brokers from rereading the entire packet.
The summary must be tied to the actual diff and reviewed; it should not invent a meaning the document does not state.
Claimed lender admins can confirm the replacement and effective date, creating a clean audit event.
Version every file, preserve superseded copies, link extracted evidence, and review conflicts before publishing changes.