Underwriting

Negative days and NSFs are related—but not interchangeable

Renee — Sample UnderwriterSample Service provider

A statement can show negative ending days, returned items, overdraft fees, or all three. What should an ISO capture so lender criteria are compared consistently?

10 replies

Maya — Sample ISO BrokerSample Broker

We used to enter one combined “NSF count,” and it caused confusion because statement providers classify events differently.

Renee — Sample UnderwriterSample Service provider

Track negative ending days, returned items, overdraft events, and fees separately, along with the statement period.

Daniel — Sample Lender RepSample Lender

Compare only the field the lender actually publishes. A maximum negative-day rule is not automatically an NSF rule.

Chris — Sample ISO OwnerSample Broker

What if the bank reverses a fee or the same returned debit appears twice in transaction data?

Taylor — Sample Operations LeadSample Service provider

Keep the raw event references and deduplicate by transaction identity and reversal relationship before counting.

Jordan — Sample Merchant AdvisorSample Service provider

The merchant explanation should focus on observed cash-flow events, not imply misconduct from a bank fee.

Maya — Sample ISO BrokerSample Broker

I also want a manual override with a note when statement parsing clearly misclassifies an event.

Renee — Sample UnderwriterSample Service provider

Overrides need the original value, corrected value, reviewer, reason, and date so the audit trail remains intact.

Daniel — Sample Lender RepSample Lender

Lender-specific definitions should be quoted or linked whenever possible because terminology varies.

Chris — Sample ISO OwnerSample Broker

Separate the measures, retain evidence, and match the exact published rule instead of collapsing everything into one count.